Tuesday, November 24, 2009

Back to the Future Shop.....

How I hate Future Shop and their great service. A few months ago my wife came to me and told me that we needed to get a new computer. Our old work horse the Dell had finally sent its last giga bite over the information super highway.

So with a few bucks in my pocket we set off to Future Shop to get a new computer. When we arrived at the store my wife found a new sleek pink computer that she just had to have. After a few moments of protest, and my man hood gone, I agreed to get the new light weight pink computer.

Now the fun begins. I get to buy the computer and their "Customer Protection Program". While I am speaking with the "nice" sales guy he tells me "you can spill coffee on your computer and you will be covered" and I think to myself, wow this is great. So just like the rest of the people I get sucked in and buy the "Customer Protection".

So here we are about five months later, and our power cord breaks. I first decided to go to my local Future Shop to see what they can do for me. I enter the store and am immediately met by a sales guy trying to sell me something I don't need. I dodge him and make my way to the computer help section. This is where I get to talk to Mr. Personality who looks at the cord and says "it is not covered" and hands it back to me. I then mention to him that I got the "Customer Protection Program" because I was told that this type of problem was covered. He then looked at me and said "No, and if you don't like the service don't shop here". Now I am little upset and heated over this whole ordeal. I go home and talk to my wife who is trying to calm me down.

I then called the store that I bought the computer at and am told to bring in the part and they will replace it for us without issue. I can tell you that is the mother of all lies. When we took the part in, I am greeted by a 16 year old computer tech who tells me that his manager would have to have a look at the part before we can get it. He also tells us that it probably won't be covered.

The good news is I got the part covered. However it was not Future Shop that helped, it was Toshiba the maker of the computer.

I am telling you I will pay the extra cash before I go through that kind of crap again.

I have come up with a new motto for Future Shop.

FUTURE SHOP, THE NOT SO FRIENDLY FUTURE THAT IS.

Monday, November 16, 2009

Monday, November 9, 2009

Thinking About Life

I have been thinking a lot about life in the past few weeks and have come the conclusion that life is short. I have realized that we have no way of controlling what is going to take place next week, next month on next year. I have come to realize that I must live every day to the fullest and love every moment of it.

I began to think this when my father in law was told that he had cancer. Then on September 2 2009 I lost my own father to cancer. When I lost him I not only lost my dad, I lost my best friend and my personal hero.

Now today once again we are faced with another round of cancer as my father in law was told that his cancer is back. Over the last year he has grown on me, and he has become some what of a sounding board for my thought and problems.

So what is the point of this, you ask? Well, I am now a husband and father myself. I love my wife and child and would do anything for them. I now try and live every day to the fullest with them, and I want to fill their lives with good memories. Even when things are tight for our little family, I am determined to fill our time with fun and love.

I have plans for my little family and want to show them the world, literally...whether it be by plain, train, auto, or ship.

Life is short and why waste it always working and trying to make a buck, when the most important things in the world are right here at home.